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Terms & Conditions

All treatment appointments require a full or partial deposit which must be paid at least 5 days before your treatment appointment.

We take photos and measurements before your treatment. Refusing to have this done could determine us not to proceed with the treatment. Fat freezing and other non surgical treatments are based on the process of killing fat cells that will naturally be eliminated from our bodies through the metabolic system.

Keep in mind this is a lengthy process and we do ask you to patiently wait for the result that can take up you 12 weeks to show. Gaining weight will unfortunately prevent us from correctly assessing the outcomes of your treatment.

Keep in mind this is not a weight loss or a weight control program.

To ensure that you receive the full service and to not interrupt the next client, we insist that you arrive on time. If you are late, we may need to reschedule your appointment as we may not have enough time for your treatment in the agenda. Late arrivals will be considered a no show and the deposit may be withheld and will incur a $50 fee for no shows or late cancellations. 

We have a NO Refunds policy once the package is initiated. Australian consumer law exceptions may apply

Please arrive 15 mins before your scheduled time to complete the consent form and read through our treatment information before your treatment.

Price matching conditions (5% Price beat guarantee on treatments with a TGA listed device)

  1. Price beat guarantee treatments include Fat Freezing, EMS or HI-EMT Muscle Toning and HIFU
  2. Price match evidence must be provided via a clipping or a screenshot on the phone.
  3. Competitor’s treatment device must be medical grade and listed on ARTG/TGA listed or approved
  4. Should be within 15 KMs of 4, 1A The Strand, Chelsea, VIC 3196

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